FAQ

Frequently asked questions about smallcarBIGCITY. If the answer to your question is not here, please do not hesitate to contact us.


A: Up to 3. If there are more than 3 people in your group then you will travel in more than one Mini.
A: Anywhere in central London Zone 1. If you do not request a specific central London address then we will pick you up from our default address which is: The Zetter Hotel, 86-88 Clerkenwell Rd, St John’s Square, Farringdon, London EC1M 5RJ. We will meet you next to the hotel in St John’s Squre.  Here is a map. If you are early, why not check out thier restaurant as this is a lovely place to have a coffee and a nibble.
A: Yes, and at no extra cost, as long as it is central London (Zone 1). Just pop the address of the hotel into the notes section of the booking form.

A: We average £99 per car per hour ex-VAT, which works out at £33 per person if there are three people travelling in each car. Our shorter trips are a bit more and our longer trips are less. The longer you book the more the price per hour decreases. Please note: Bookings of 3 cars or more are exclusive of VAT (Bookings of 1-2 cars are priced inclusive of VAT)

A: Yes – please call us asap on 02078396737 to see what we have left.

A: Probably. Our cars are very small, obviously, but they are deceptively roomy inside. There is no formal legal height limit to travel in our cars, however, we enforce our own limitations of 190cm (6ft 3”). The max weight we can carry in our cars is 425kg (66st / 937lbs) total, including all passengers and luggage. This works out as a max average of 106kg per person (16.7st / 233lbs).
A: Yes. We work from 10am-11pm.
A: Yes! Just holla and we will pull over as and when it is safe to do so.
A: 7.30 am – 9.30am and 5 pm – 7pm Monday to Friday and 1pm – 8pm Saturday. We try to schedule bookings outside of these times.
A: No. All of our journeys are carbon neutral. Here
A: No. Booking fee’s drive us mad and I’m sure they drive you mad too! Our average transation fee is over £5 per booking but we factor that into the price of the tour, so the price we advertise is the price you pay.
A: Yes. And it won’t cost you any more to do so.
A: Yes. We have run 30 car convoys from Beachy Head to Edinburgh. If your event involves an engine and wheels, please do get in touch. We are also a fully accredited Virtuoso Travel Agent so we can get great rates on flights, hotels and excursions all over the world.
A: No. Tipping is not mandatory in the UK and is never expected, but always greatly appreciated by the guides. If you have had a lovely time with us and missed the oppertunity to thank your guide personally, then why not review us on TripAdvisor. If you mention your guide by name we will tip them on your behalf.
A: All of our experiences are tailor-made, so every trip is different which means it is impossible to list the sites we will visit on each trip or provide a set itinerary. We have perfected each experience meticulously over the last 10 years to take in a combination of big sites and hidden gem so you really get the most out of your time with us. Our routes need to be fluid to cater to the constant evolution of the road network, changes in traffic flow and as with any capital city, regular protests and demonstrations.
A: Yes. Check out our Insider Guide to London for our favourite places to go and things to do. Do please let us know if you need any help with tickets or reservations.